Your 14-day right of withdrawal
You have 14 days from receipt of your order to cancel your purchase, without needing to provide a reason and without penalty, as established by Directive (EU) 2023/2673 and the consumer protection regulations applicable in your country.
How to exercise it
Fill out the following form. You will receive an automatic confirmation by email when we register your request. The refund will be processed within the legal timeframe applicable to your purchase.
Use this form to exercise your withdrawal right under applicable EU consumer protection law. Submitting it registers your request and we will confirm by email; it does not by itself mean the withdrawal is accepted.
Your withdrawal is subject to the legal deadlines and conditions: the 14-day period (for goods, counted from delivery; for digital content, from the start of the download) and the statutory exceptions to the right of withdrawal. We verify these before confirming, so submitting a request does not by itself guarantee its acceptance.
Model withdrawal form (Annex I.B of Directive 2011/83/EU)
Complete and return this form only if you wish to withdraw from the contract.
To:Vankiria
Calle 7, Nave 99, Bloque H
46190 Riba-roja de Turia
V
Spain
Email: vankiriaoficial@gmail.com
I/We hereby give notice that I/we withdraw from my/our contract of sale of the following goods / for the supply of the following service:
______________________________________________________________
Ordered on / received on:
______________________________________________________________
Name of consumer(s):
______________________________________________________________
Address of consumer(s):
______________________________________________________________
Signature of consumer(s) (only if this form is notified on paper):
______________________________________________________________
Date:
______________________________________________________________
Source: Annex I, Part B of Directive 2011/83/EU of the European Parliament and of the Council on consumer rights.